Remote support for Evolis ID card printer.

FOR WINDOWS

Click here to download the
quick support application for versions of Microsoft Windows.

APPLE MAC

Click here to download the Teamviewer
quick support application for
Apple MAC OS.

NOTE: How to control a Mac running macOS 10.14 or higher

When running remote support we ask that you ideally are logged onto your computer with an Administrator account so card printer drivers can be installed and firmware can be sent to the card printers.

Secure, All TeamViewer versions use full encryption. Encryption is based on 2048bit RSA private/public key exchange and 256 Bit AES session encoding. This uses the same security level as https/SSL and is considered completely safe by today's standards. The key exchange also guarantees that the data channel is completely encoded from client to client and that any routers or servers in between (including our routers) are unable to read or analyse the data stream. Security and privacy have always been a top priority during development.

For additional information visit our security page:

http://www.teamviewer.com/products/security.aspx

Is the Quick Support Module secure?
The QuickSupport and QuickJoin software modules are just as secure as the full version! The following security features are included for the QuickSupport and QuickJoin modules:

• No permanent installation:
  It is merely an executable file. After exiting or deleting this file, TeamViewer can no longer be started.
  
• Access ends as soon as the program is closed:
  As soon as you close the application, it is no longer possible to connect to your computer.
  
• All actions are visible to the user:
  It is not possible to establish a hidden connection. A session information window is always displayed at the bottom right edge of the monitor during a TeamViewer session.
  
• No hidden file transfer in the background:
  If files are being copied, an additional dialogue window always opens at the customer side in the centre of the monitor and indicates which files are being transferred.
  
• User who is sitting in front of the computer has priority:
  The control of the user sitting directly in front of the computer has always priority over remote control.